Technical Content Writer

We’re currently hiring a Technical Writer to help us communicate the value of our products and how best to use them.

Responsibilities

You will be a key hire and the first Technical Writer on the team. The scope of the work is broad and changing quickly but generally includes:

• Writing and maintaining technical documentation, style guides, tutorials, reference material, templates, and other educational material for Buf’s products.
• Developing Buf’s content strategy to guide the writing and editing of future technical documentation.
• Developing technical blog posts on a range of topics of interest to our users, in collaboration with our Engineering team (see our previous Blog posts for inspiration).  
• Improving the quality and consistency of writing on our website, docs, and products.
• Collaborating with the team on Engineering, Product, and Design problems to publish quick starts, tutorials, and step-by-step guides for technical audiences.
• Working with the team to ensure all documentation is accurate, style is professional, and that it adheres to company standards.

It’s an all-hands-on-deck situation - you’ll be able to have a large impact from day one.‍

What You Will Achieve:

In the first month, you will build a deep understanding of Buf’s products. You will become an expert on the API and Protobuf/gRPC ecosystem, our users’ needs, and our technology. You’ll begin to own components of the product documentation.

Within three months, you will be leading the development of Buf’s product documents. You will be working directly alongside our Engineering, Product, and Design team members to deliver clear messaging on why and how users should leverage Buf as a better way to work with Protocol Buffers.

Requirements

• Excellent written and verbal communication skills
• Strong understanding of technology products. Our products target users with complex technical requirements, and understanding Buf’s product offerings is critical to designing an experience that meets their needs.
• Professional experience in technical writing in the software industry, with the ability to point to past outputs (including product documentation) that you helped develop.
• Product mindset: you think of technical documentation as a product and continuously improve and iterate on past documentation in a programmatic way
• Familiarity with content management systems, version control, and documentation tools
• Ability to work collaboratively in a fast-paced environment and manage multiple projects simultaneously
• Bachelor's degree in Computer Science, Technical Writing, or related field

Bonus

• Prior professional experience working with developer tools.
• Experience with the terminology, technology, and ecosystem of distributed systems, including Protobuf and/or gRPC.